Alif Quran Academy respects your privacy. This Privacy Policy explains what information we collect when you use alifquran.academy, request a free trial, communicate with us, or use services connected with our website, including WhatsApp messaging and payment services.
1. Information we collect
We may collect information that you provide directly to us, including:
- Your name, email address, and WhatsApp or phone number.
- Student age, country, selected course, preferred schedule or class details, language or tutor preferences, and any message you choose to send.
- Enrollment and trial information, including enrollment identifiers and enrollment status.
- Payment and subscription status information needed to manage paid classes after a trial.
We may also receive basic technical information required for our website and hosting services to operate, such as request, security, and diagnostic information.
2. How we use information
We use personal information to:
- Respond to inquiries and arrange free trial classes.
- Manage student enrollment, course scheduling, and class administration.
- Communicate about trial requests, classes, enrollment updates, payments, and customer support.
- Send operational or service messages by email or WhatsApp where appropriate.
- Process or track payments and subscriptions after enrollment is approved.
- Maintain the security, reliability, and proper operation of our website and services.
3. WhatsApp communications
If you provide a WhatsApp number or contact us through WhatsApp, we may use WhatsApp to communicate with you about your inquiry, free trial, enrollment, classes, service updates, and support. Our WhatsApp messaging may use Meta's WhatsApp Business Platform and related service providers or automation tools.
WhatsApp and Meta may process information in accordance with their own terms and privacy policies. You may ask us to stop non-essential WhatsApp communications at any time by replying to us or contacting us using the details below.
4. Payments
When payment is required after a trial or enrollment approval, payment may be handled through a third-party payment provider such as Safepay. Payment card or checkout details are processed by the payment provider rather than stored directly on our public website. We may retain transaction references, payment status, subscription status, dates, amounts, currency, and related enrollment information for administration and recordkeeping.
5. Service providers
We may use trusted service providers to operate our services, such as website hosting, form processing, email, workflow automation, WhatsApp Business messaging, and payment processing. These providers may process information on our behalf only as needed to provide their services.
Our current website package uses or is designed to work with services including Netlify for website hosting and form/server functions, Meta/WhatsApp for business messaging, Make.com for workflow automation, Gmail for email notifications, and Safepay for payment processing.
6. Data retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including enrollment administration, customer support, payment records, legal obligations, security, and dispute resolution. Retention periods may vary depending on the type of information and the reason it is held.
7. Data sharing
We do not sell your personal information. We may share information with service providers that help us operate the academy, website, communications, automation, and payments; when required by law; or when necessary to protect our rights, students, users, or services.
8. Children and student information
Alif Quran Academy offers courses for children as well as adults. Where a student is a child, a parent or legal guardian should submit enrollment information and communicate with us on the child's behalf. We ask that only information reasonably needed for arranging and providing classes be submitted.
9. Your choices and rights
You may contact us to ask about personal information we hold about you, request that inaccurate information be corrected, or request deletion where applicable. You may also ask us to stop non-essential communications. Some records may need to be retained where required for legitimate administrative, security, payment, or legal purposes.
10. Security
We take reasonable steps to protect personal information against unauthorized access, loss, misuse, or disclosure. No website, online service, or electronic transmission can be guaranteed to be completely secure.
11. International processing
Because we use online service providers, information may be processed in countries other than your own. Where this occurs, processing is subject to the safeguards and legal terms applicable to those providers.
12. Changes to this policy
We may update this Privacy Policy when our services, technology, or legal obligations change. The current version will be posted on this page with its effective date.
13. Contact us
If you have questions or requests about privacy, contact:
Alif Quran Academy
Email: info@alifquran.academy
WhatsApp: +92 347 5920136
Website: alifquran.academy
14. Google advertising and your choices
We have applied to use Google AdSense. Applying does not mean that advertising has been approved or enabled. If Google ads are enabled on public pages, third-party vendors, including Google, may use cookies to serve ads based on your previous visits to this website or other websites. Google’s advertising cookies allow Google and its partners to personalize ads based on those visits.
You can manage personalized advertising through Google My Ad Center. Other advertising vendors may provide choices on their own websites; information about participating vendors’ choices is available at AboutAds choices. Learn how Google uses information at Google’s partner-site privacy information.
Any advertising setup must reflect the vendors actually enabled and provide the consent and privacy choices required for the audience. This disclosure does not itself enable ads or collect consent. Private student, teacher, academy and payment dashboards are kept separate from public advertising pages.