After missing a lesson, the first task is to clarify what happens next. Do not assume that you need to complete two lessons’ worth of work alone, or that a replacement class has automatically been booked. Attendance, homework and schedule changes are separate records.
Check the next booked class
Open the relevant student’s class entry and confirm the next date, local time and joining link. If you requested a different time, check that it has been approved rather than treating the request as a confirmed booking. For families, check the selected child before reading the timetable.
If a message and the portal disagree, contact the academy with the specific date and time. This is more useful than repeatedly joining an old link or assuming the teacher will arrive later.
Tell the academy what happened
Provide the class date and a short explanation through the approved route. For a technical problem, include whether you could join, hear or speak, and which device you used. Share only the personal detail needed to explain the absence.
A report gives the academy information to review. It does not automatically mark attendance, approve a fee adjustment or create entitlement to a make-up lesson.
Ask which material remains assigned
If homework from the previous lesson is available, identify the exact task and teacher feedback. Ask whether to continue that task or wait for clarification. Do not select new memorization independently simply to compensate for the missed class.
When recitation is uncertain, use the next live check to resolve it. Independent repetition cannot show whether an unverified pronunciation is correct.
Use a small return plan
A practical plan has three items: the last confirmed assignment, one difficulty or question and the next booked lesson. For example: “Review the teacher-selected portion, note the transition that needs help, attend the confirmed class on Thursday.” This is an illustrative structure, not an actual booking or a prescribed portion.
The point is to arrive ready to resume, rather than trying to recreate the missed lesson without guidance.
Ask about replacement arrangements separately
If you believe a make-up may apply, ask the academy to review the request under the relevant arrangements. Do not promise your child that a replacement has been granted until it is confirmed. A new link or an available calendar slot is not, by itself, approval.
Keep any decision and confirmed schedule together so you know which original class it concerns. Do not transfer approval for one sibling to another.
Look for a recurring cause
If missed classes are becoming frequent, review the timetable, device access and family routine. Tell the academy about the pattern and ask what options are available. Repeated short-term reschedule requests may not address an ongoing clash with school or work.
A return message
“[Student name] missed the class on [date] because [brief reason]. Please confirm the next booked lesson and which assignment to review beforehand. If a make-up is available, please advise how to request it; we understand it needs confirmation.”
Before rejoining
- Correct child and class date selected.
- Current joining link checked.
- Previous assignment located.
- One question ready for the teacher.
- Any replacement request kept separate from the confirmed timetable.